Insurance & Re-Insurance
Leading insurers are relying on incremental digital innovation to deliver value…
But there’s a major discrepancy.
Insurers are looking to increase customer interactions and become trusted risk advisors, but are held back by legacy system constraints and operational expenses. Traditional business models are no longer cutting it.
However, new technologies, changing demographics and channels, and increasing consumer expectations are creating disruption opportunities to be seized by insurers.
Insurance & Re-Insurance
Leading insurers are relying on incremental digital innovation to deliver value…
But there’s a major discrepancy.
Insurers are looking to increase customer interactions and become trusted risk advisors, but are held back by legacy system constraints and operational expenses. Traditional business models are no longer cutting it.
However, new technologies, changing demographics and channels, and increasing consumer expectations are creating disruption opportunities to be seized by insurers.
Aureus Builds 360° Insurance Solutions for:
Aureus Builds 360° Insurance Solutions for:
At Aureus, we know that the key to good financial health of an insurance company, is a Healthy Combined Ratio.
At Aureus, we know that the key to good financial health of an insurance company, is a Healthy Combined Ratio.
Building Blocks to Improve Combined Ratio
Building Blocks to Improve Combined Ratio
Using AI, Big Data, Scalable Azure Cloud, and IoT, Aureus offers innovative, agile solutions that transform a legacy landscape and applications into the serverless cloud while ensuring data is all in one location.
Enter new markets fast
360 view of their customers and insurance policies at the same time to effectively communicate with customers throughout their lifecycle, not just in that one sales process
Decreases, manages, and assesses risk better
Connects departments and breakdown silos
Improve customer experience and communication
Streamlines workflows, process reports, and conducts SOPs with unparalleled speed so employees can focus on important business items
Improves decision-making during triage (increase hit rate in sales)
Gains customer sentiments and insights
Envision new digitally-focused business models
Land more deals
Using AI, Big Data, Scalable Azure Cloud, and IoT, Aureus offers innovative, agile solutions that transform a legacy landscape and applications into the serverless cloud while ensuring data is all in one location.
Enter new markets fast
360 view of their customers and insurance policies at the same time to effectively communicate with customers throughout their lifecycle, not just in that one sales process
Decreases, manages, and assesses risk better
Connects departments and breakdown silos
Improve customer experience and communication
Streamlines workflows, process reports, and conducts SOPs with unparalleled speed so employees can focus on important business items
Improves decision-making during triage (increase hit rate in sales)
Gains customer sentiments and insights
Envision new digitally-focused business models
Land more deals
How Aureus AI Solutions Can Help Your Insurance Company
How Aureus AI Solutions Can Help Your Insurance Company
Aureus Insurance Capabilities for the Ultimate 360º Solution
Aureus Insurance Capabilities for the Ultimate 360º Solution
All of Aureus’s AI-based capabilities work together as a comprehensive solution—built on data—to help insurance companies become a knowledge-based company.
All of Aureus’s AI-based capabilities work together as a comprehensive solution—built on data—to help insurance companies become a knowledge-based company.
Forbes Law Worker’s Compensation Insurance Case Study Outcome
Forbes Law Worker’s Compensation Insurance Case Study Outcome
A One-Stop-Shop 360° Aureus Customer Engagement Management (CEM) Insurance Solution
Insurance companies are rich in data, and that data is exponentially growing. The answer to handling and harnessing the potential of this data, is transforming a traditional CRM solution into a Next Gen, Data-driven, Cloud-native Customer Engagement Management (CEM) platform. Aureus’s 360° CEM Connect Solution empowers staff with a 360° view of the customer, enabling superior customer and broker experience. 360° CEM Connect:
A One-Stop-Shop 360° Aureus Customer Engagement Management (CEM) Insurance Solution
Insurance companies are rich in data, and that data is exponentially growing. The answer to handling and harnessing the potential of this data, is transforming a traditional CRM solution into a Next Gen, Data-driven, Cloud-native Customer Engagement Management (CEM) platform. Aureus’s 360° CEM Connect Solution empowers staff with a 360° view of the customer, enabling superior customer and broker experience. 360° CEM Connect:
Leverages existing infrastructure components and integrates internal and external data sources providing 360° customer/broker views
Introduces a consistent user experience across all market-facing teams
Brings together multiple native systems into one end-to-end solution with a much faster and seamless user interface.
Avoids redundant data entries by integrating with native applications
Aggregates information on the account level, provides relationship insights, and delivers contact level details to the relevant users.
Embeds contextual customer/broker insights in core business applications
Changes platform from a data-entry approach towards a data-consumption culture
Permits the interrogation and analysis of all data and insights from a myriad of internal and external sources in one simple and intuitive system that can be integrated into native applications.
Creates contact profiles built on customer interactions, business data, and engagement information alongside external sources such as social media and news feeds.
Leverages existing infrastructure components and integrates internal and external data sources providing 360° customer/broker views
Introduces a consistent user experience across all market-facing teams
Brings together multiple native systems into one end-to-end solution with a much faster and seamless user interface.
Avoids redundant data entries by integrating with native applications
Aggregates information on the account level, provides relationship insights, and delivers contact level details to the relevant users.
Embeds contextual customer/broker insights in core business applications
Changes platform from a data-entry approach towards a data-consumption culture
Permits the interrogation and analysis of all data and insights from a myriad of internal and external sources in one simple and intuitive system that can be integrated into native applications.
Creates contact profiles built on customer interactions, business data, and engagement information alongside external sources such as social media and news feeds.
Current Non-Streamlined Claim Workflow
Example: First Notice of Loss Flow
(Back and forth paper-pushing)
Current Non-Streamlined Claim Workflow
Example: First Notice of Loss Flow
(Back and forth paper-pushing)
Streamlined Claim Workflow
Example: First Notice of Loss Flow
(Aureus Chat Bot + Adaptive Card Automation)
Streamlined Claim Workflow
Example: First Notice of Loss Flow
(Aureus Chat Bot + Adaptive Card Automation)
IoT Solutions for Risk Engineering
IoT Solutions for Risk Engineering
Insurance-focused
Case Study & White Paper
Insurance-focused
Case Study & White Paper